CT
Claire T
1 reviews | Active since Sept 2011
05 Oct 2015, 14:14
Incompetence deluxe -Past point of frustration !!!
I have now made 9 phone calls to the call centre over the last month to try and set up data share (which I might add used to work on my phone) and every time they say the link has been set up but when I go to add the number to data share with I still get the same error message \This request is not allowed
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MTN South Africa's replyOfficial
06 Oct 2015, 08:00Hello Laireyloo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The data share link service has been activated.
We do pick up that the request has been sent to our technical support team. As per them the service has been reset on the network. Please reboot device and check now. Please make sure that you have linked the number in question for the data share.
You need to dial *141*5# select option 4 and then select option 2 to active the number that you require to be linked.
Please notify us if this is not working.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The data share link service has been activated.
We do pick up that the request has been sent to our technical support team. As per them the service has been reset on the network. Please reboot device and check now. Please make sure that you have linked the number in question for the data share.
You need to dial *141*5# select option 4 and then select option 2 to active the number that you require to be linked.
Please notify us if this is not working.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply06 Oct 2015, 08:00
Official
Hello Laireyloo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The data share link service has been activated.
We do pick up that the request has been sent to our technical support team. As per them the service has been reset on the network. Please reboot device and check now. Please make sure that you have linked the number in question for the data share.
You need to dial *141*5# select option 4 and then select option 2 to active the number that you require to be linked.
Please notify us if this is not working.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The data share link service has been activated.
We do pick up that the request has been sent to our technical support team. As per them the service has been reset on the network. Please reboot device and check now. Please make sure that you have linked the number in question for the data share.
You need to dial *141*5# select option 4 and then select option 2 to active the number that you require to be linked.
Please notify us if this is not working.
Kind Regards,
Alice van der Merwe
***