Incompetence at MTN, the ususal!
<p>I recently called MTN to have my phone unblocked as it was recovered. I was told that I need to send a mail to ********** with all the relevent documentation. I have sent 3 mails already with no reply at all. My 1st mail was sent a week ago, I was told that I will have a response withing 24 hours.</p> <p> </p> <p>The service at MTN is pathetic, the only time you will get a reply from them is if you owe them money. Are all MTN employees ***********?</p>
That really does not help, when I call that number I am told to mail my documents through and I don't get a reply. MTN's customer service is extremely poor. If you really wanted to assist you would have made a plan to get in contact with me and assisted.
MAKING EXCUSES DOES NOT SOLVE ANYTHING!
That really does not help, when I call that number I am told to mail my documents through and I don't get a reply. MTN's customer service is extremely poor. If you really wanted to assist you would have made a plan to get in contact with me and assisted.
MAKING EXCUSES DOES NOT SOLVE ANYTHING!