Incompetence at its best!

MTN misleads customers and dey have zero customer care. Went in to apply for a contract. Was offered a bussiness package by their own agent. He even bad mouthed his colleagues at another branch saying dey didnt know wot they were doing Handed in all my docs and now suddenly all sorts of excuses saying they changed accounting systems. I escalated the matter and Asiya is still getting back to me weeks later. Worst service ever. Interestingly enough my husband who has the exact same income source etc as me was able to have his account converted to a business account. Such incompetence.