1 reviews | Active since Jul 2011
INCOMPETENCE AT IT'S BEST!!!
This is so annoying, I got a call from a lady (Innocencia) this morning saying that my account is in arrears with R2253, I paid an amount of R1502.00 last week.<br> <br> I don't understand why you are so *********** to allocate the funds that I have paid to this account, she told me that the fund are not allocated because of the strike that took place many moons ago, what does your strike have to do with me?<br> <br> I don't want to have to endure such calls especially when I have paid.<br> <br> Sindiswa Ngwenya (reference: [#***4]sent me an email on 20/08/2015 advising that the funds have been allocated and I am not in arrears, once again, why the hell is this Innocentia calling me??<br> <br> To start with, this account went into arrears because of your incompetence, you failed to change my banking details on your system 2 months ago when I asked you to .<br> <br> SORT OUT YOUR OWN MESS AND DON'T INVOLVE ME IN YOUR INCOMPETENCE!!! <br>
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
The payment is reflecting on the system and is allocated to your MTN account.
Regards
Lorraine
REQ:***
Thank you for your post
Apologies for the delayed response and inconvenience experienced.
The payment is reflecting on the system and is allocated to your MTN account.
Regards
Lorraine
REQ:***
