Incompetence at an all time high at MTN

I have been trying to get the minutes, smses and data due on my contract allocated for three weeks. I've been into a store four times, called the call centre three times. have numerous query reference numbers and still MTN cannot credit my account with the airtime due on my contract. Who is running the show there? Surely the most *********** bunch of *****s ever to walk the face of this earth<br> <br> The latest two reference numbers: *** and *** - and today's call - after being on hold at various times for over 23 minutes the Supervisor - Portia - cuts me off? <br> <br> MTN - fix this mess immediately!!!