Incompetence

Nompumelelo please don't lie and say you called when the phone has been with me 24/7. <br> Repair centre still hasn't received the device. The IMEI number only reports that the device is still on its way to the warehouse in Midrand. Wow is the company you represent on strike? The MTN stores have been open this whole December, closed on Christmas day, thereafter open for business, selling device, signing up new contracts. But those that have presented your company with issues are still awaiting responses to their problems. Why then do you have a repair centre if this is the case. Nompumelelo you represent MTN, IT IS YOUR JOB that you deliver excellent service keep track of problems and solve them promptly as you would do in any other company. Follow a set of standards. As you are giving me feedback or shall I say passing the buck the whole time to someone else. I feel your incompetence and ********* way of dealing with a client's requests are appalling. If you really gave a dam to represent your company, you would personally have seen to it that the problem has been resolve ASAP.<br> ***<br> M: ***<br> IMEI: ***