Incompetant staff

Check your records.<br> 17 July 2015- bought a 500MB top up as I saw balance was low, and did not want to be soft locked, as this happened previously with my set limit.<br> 19 July 2015- App**** for Tab at Menlyn store with 2 Gb data. Could not approve the limit increase of R70-00 within 4 hrs.<br> 20 July 2015-Internet not working-thought this is a technical fault.<br> 22-July 2015 Menlyn sales lady phones and says tab is approved with 1 GB. I decline deal as this is not what I wanted. She says was Tuesday sick, that is why she contacted me 3 days later and I can buy the additional 1 gb each month, as it is already online.<br> I telephonically tell her to fix my account as she deactivated it, and I can`t see what is my balance, also send an sms as proof. I have sent this to customer care.<br> Now mtn want to charge me by firstly increasing my set limit, without my approval and loosing my top up.<br> <br> No one is helping with this . <br> <br> Will reverse the debit order or stop it as this is ****************.<br> <br> Pathetic !!!!!<br>