Incompetance of mtn

Yesterday i received an sms from mtn stating that my debit order for payment was unsuccessful. I went directly to make enquiries regarding the unsuccessful payment. I was told that there was nothing on thr system regarding the matter. Also no reason for the dedit order that waz unsuccessful. I also went to a mtn store to makw enquiries. The debit order soulx go of on 29 February 2024 which never happened. I got an sns from mtn that my calls are blockef due to non payment. I aldo sent a mail to the complaints department and wss informed that payment is scheduled for today due to debit order not been successful. Early this morning i phoned mtn customer care. Payment was arranged for 3 March 2024. Sorry to say that i will never do business with them again. Surely this a clear sign of confusion amd incompetance on their side.