INCOMPETANCE

Morning,<br> <br> I'm so disappointed in MTN, the hassle I have been given is just appalling. If you could go through the history of calls I have had with your consultants you will see it's been long now. If it isn't my banking details not being updated properly then it'll be the wrong date. I hope it can show you on your system that I specifically requested for payments to be deducted on the 26th but was told I can have the option of the 31st which I agreed to. Yet once again this did not happen resulting in payment not going through and me being charged extra for this. <br> And then you will be holding on calls for near to an hour. For the passed 3-5 hours I have no luck in speaking to any consultant today. Plus you get told the office ours are 8-5pm. Since when was this? Why wasn't I informed as an Mtn client?<br> <br> I've explained time and time again that my work is time consuming and making cash payments is a hassle. Nonetheless, I will be off this Saturday. I will settle the current debts and cancel this contract because I find no joy in using Mtn. Highly inconvenienced.<br> <br> Regards,<br> <br> Mo