SM
Shibu M

1 reviews | Active since Jan 2016

17 Jan 2017, 08:25

Incoming calls go on Voicemail

<p>I ported to MTN on the 10th of January, ever since then when im at home ( Kempton Park) all the incoming calls go on voicemail. All I receive is missed call notifications, I'm tired of calling the customer service and the network coverage line!!</p> <p> </p> <p>Please resovlve this</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Jan 2017, 22:53
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that we have tested your number *** on the network and its ringing,please try using another handset to call the number it should go through successfully.

warm regards

mike

REQ:***