WJ
Wendy J
1 reviews | Active since Jun 2019
04 Jun 2019, 09:11
Income calls
Good morning, I’ve been experiencing some problems, people are complaining that they can’t reach me on my number, this is very frustrating, I’ve been calling client service but I’m not getting any assistance, they keep on giving me different codes that are not helping... please assist me to sort this out
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MTN South Africa's replyOfficial
05 Jun 2019, 08:31Good morning Wendy
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been resolved, confirmation that we spoke on the same number this morning.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been resolved, confirmation that we spoke on the same number this morning.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Best regards,
MTN South Africa's reply05 Jun 2019, 08:31
Official
Good morning Wendy
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been resolved, confirmation that we spoke on the same number this morning.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been resolved, confirmation that we spoke on the same number this morning.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints management team
Best regards,