LA
Lize A
1 reviews | Active since Jul 2011
22 Feb 2015, 16:39
Inclusive data bundle cancelled
I have recieved an SMS on 30 Jan 2015 saying that my inclusive data bundle has been cancelled.<br> <br> The message I received reads as follow:<br> <br> Y'ello. Your inclusive data bundle has been cancelled. Dial *141# to check your balances. <br> <br> At no time did I consent to or request this. Nor did I recieve an explanation why.<br> <br> This is unacceptable.<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 Mar 2015, 15:27Hello LA436,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Best regards,
MTN South Africa's reply02 Mar 2015, 15:27
Official
Hello LA436,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Kagiso
REQ:***
Best regards,