INAPPROPRIATE SERVICE SUSPENSSION

MTN S.A IS SUPPOSED TO DEBIT MY ACCOUNT FOR BILLING THEY HAVE ALL NY INFORMATION IN REGARDS TO DEBIT ORDER BUT THEY DECIDE NOT TO DEBIT ME AND SEND ME SMS'ES THAT I AM SUPPOSED TO PAY DIRECT TO THEIR ABSA BANK. SO I DECIDE TO GO AND PAY THEN THEY SUSPEND MY SERVICES. I CALL THEM AND THEY SAY I SHOULD SEND THE PROOF OF PAYMENT. SO I DO SO THEN THE FOLLOWING DAY I RECEIVE A DEBIT ORDER MASSAGE WHILE STILL MY SERVICES ARE SUSPENDED!!!!! CAN YOU BELIEVE IT!!!! I CALL MTN AGAIN AND THEY DECIDE I SHOULD WAIT 24 HOURS. SO I WAIT AND I DECIDE TO CALL MY BANK TO STOP THE DEBIT ORDER. SO I DO. THEN MTN SENDS ME A MASSAGE AGAIN THAT I NEED TO PAY. HERE I AM THINKING I PAID IN EFT TO THEM I SENT A PROOF OF PAYMENT TO CUSTOMER CARE. LIKE REALLY??? HOW MANY TIMES AM I SUPPOSED TO PAY AND HOW LONG WITH THEY TAKE TO CORRECT THE MISTAKE???!!! NOW MY SERVICES ARE STILL SUSPENDED EVEN AFTER PAYING AND NO ONE ABSOLUTELY NO ONE IS DOING ANYTHING AND SURE AS HELL NEXT MONTH MTN WILL SEND ME A BILL WHILE MY SERVICES ARE SUSPENDED. THIS IS OUTRAGEOUS!!!