NM
Nishen M
1 reviews | Active since Oct 2015
02 Feb 2019, 20:46
Inadequate service delivery
I have recently published a issue with my contract renewal on this platform.. i have had a response from mtn regarding my issue and was told by the complaints department that it would be resolved once she had hung up the phone with me. I still find myself with the issue unresolved and am extremely disspointed in this subpar service especially when i am not provided with what i am paying for this is in direct violation of the consumer protection act!
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MTN South Africa's replyOfficial
04 Feb 2019, 10:55Good day Nishen.
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the data has been loaded, we trust this is in order.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the data has been loaded, we trust this is in order.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
MTN South Africa's reply04 Feb 2019, 10:55
Official
Good day Nishen.
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the data has been loaded, we trust this is in order.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post. Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note that our records indicate that the data has been loaded, we trust this is in order.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,Zanele MazibukoComplaints Management Team