Inadequate Service.

I took out a contract in November 2023 for an Iphone 13.. I've been struggling with having my sim activated, every time I call I am told to go into the store... Store personnel can not even assist, they don't even understand their positions of rendering service to customers..

I last had service on 20 December 2023. I don't know what I am paying for at the moment other than the device... Not even the staff in store could understand nor explain this part alone, as to what I am paying for and why I am being billed for services that they themselves can not even estimate when this activation will be sorted.

Completely disappointed and dissatisfied at the moment. LL Mokgethi