Inadequate MTN support services

I was very happy with my Data contract for almost thee years at MTN. Until one day I received a sky high account after I never had to pay more than my agreed debit order. <br> After some investigation on my e-account I realized there is another person registered on my account. I Immediately made my way to the MTN Menlyn shop to enquire what the problem was. this was on 19/06/2015 (wile the employees was on strike). I had to wait almost two hours for service and finally when I got service decided to terminate my contract with them.<br> I now have a outstanding account with MTN after 7 months where MTN never updated that the contract is cancelled. MTN also feel that I have to settle this account after I have explain to them there has been ***** committed on my account. <br> This after I have logged three calls with MTN direct urgently requesting legal to contact me. I had to literally beg switch board at MTN to put me to there legal department.<br> <br> MTN scores a zero on customer care I will not recommend any of there services to anyone. There account department is so confused regarding my problem they can not give me any answer or way forward.<br> <br> I guess MTN is a sinking ship.