1 reviews | Active since Apr 2018
INACTIVITY
Now I have an inactive phone number.
What next is going to be the next excuse.
This is my 3rd review and still only getting excuses via reply.
Hence what i stated in the first one.
Lack of customer service.
Still waiting for resolution to an open "case"
Never received manager call back as always promised over the phone.
WOW im still not getting call backs after leaving reviews on Hellopeter.
MY NUMBER IS WORKING - INACTIVE IS AN EXCUSE PROVIDED BY YOU
Since you have found a problem as inactivity please send me a form of supporting correspondence and evidence.
Is that enough details? Call on my active number ********** (and stop bull****ting)
Good day Danielle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our Activations Department for urgent assistance. You may also contact them directly on *** and request to speak to a supervisor.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Danielle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we have escalated your complaint through to our Activations Department for urgent assistance. You may also contact them directly on *** and request to speak to a supervisor.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,