In Breach of Contract with clients

<p>I Have signed a contact with MTN, for a fix price amount per month, giving me a set amount per month of airtime, set amount of sms's and set amount of data tot use, anything above the amount that i call i have to load aitime myself. i have had no problem with my again till resent, i have had a problem a month or two that i did not make a payment but settled my account in MArch 2017 as they have advised the amount that needed to be paid, in April 2017 i received a call from a gentleman advising they are going to suspend my acount if i do not make a payment towards my account, i asked him if my paymetn of R3000.00 reflects he said that it does, i then asked him how my account is so high then, he advised that my call in the month of February 2017 was R2000.00. I told him he way i have signed my contact and he advised he will let someone from accounts contact me, todate i have had no call for someone again.</p> <p> </p> <p>i advised the gentleman that day as well i will post if they just cut my account as the error is not on my side as the calls they are allowing to go higher then what the contract is agreed upon.</p> <p> </p> <p>it has come under my attention on Friday the 21st April 2017 that my account has been suspended and that all my incomming calls are also blocked, now i am a mother of 2 a child and a new born baby, and if something is to happen to my kids there is no way for there carers to contact me.</p> <p> </p> <p>i have tried to contact MTN to get this sorted and have have to enter the number of my phone, then all i get is my account has been suspended and i need to contact my service provider.</p> <p> </p> <p>This is really unacceptable.</p> <p> </p> <p> </p>