Impossible to switch to prepaid for migration

During June I enquired at the MTN outlet in Mall@Reds what I need to do to migrate my number to another mobile provider. The answer answer was \Wait until July 22 when your contract expires and then call 808 or 809 and ask for a prepaid migration".<br> <br> I started calling 808 and 809 on July 22. I made 77 calls (I have the call logs to prove it). I did not get through once. Exasperated and exhausted I went to the MTN outlet at Mall@Reds. I explained to a service representative that I wanted to do a \""prepaid migration\"". She logged a call for me. She said it should take 2 to 24 hours. Nothing happened for a week. I went back on the 11th and 13th August. The call was \""escalated\"". Twice.<br> <br> Still nothing has happened.<br> <br> What must I do to get my number ported to another cellular provider? MTN clearly does not care.<br> <br> I DO NOT WANT TO BE WITH MTN ANY MORE. THEY DO NOT MAKE IT POSSIBLE FOR ME TO MOVE!<br> <br> Please help me to get away from that wretched provider."""