Impossible to reach agent

After 5 failed attempts to reach ANY call centre agent, I have decided that Mtn should be aware of the issue. Customers contacting 808 are not able to speak to a consultant as the line keeps dropping. I am not sure whether this is done on purpose or if there is a technical issue causing this but it is extremely frustrating to the customers. How do you operate a business like this? Please take note of this complaint to avoid losing any more customers. I have decided not to renew my contract with Mtn this year and will be searching for a service provider that actually delivers good customer service to the people that pay their salaries.<br> <br> Absolute disgusting service. Mtn you are losing customers, WAKE UP and improve the quality of staff employed in your call centre. They are the voice of your brand. Seriously, surely SOMEONE at Mtn went to school?<br> <br> PS. The song you play with the whistling just causes the customer to get more irate. You should look into that.