PN
Petro N
1 reviews | Active since Nov 2014
26 Jun 2015, 10:22
Impossible to reach!!!
Trying to make use of the self-help-service, the service advises that the self-help portal is unavailable and should you wish to talk to an operator press zero. When you press zero, the message is that the call centre services has been disrupted and you should please make use of the self-help-service then your call is discontinued. How are we suppose to contact MTN or deal with our account queries??? <br> <br> This is ridiculous!! <br> <br> HELP!! HELP!! HELP!!
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello PetroNolan123,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
MTN South Africa's reply02 May 2023, 21:58
Official
Hello PetroNolan123,
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for the service breakdown and for the delayed response to your post.
We are currently facing industrial action (Picketing) by employees who are affiliated by the CWU.
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser