CN
Cherese N
1 reviews | Active since Feb 2015
24 Feb 2015, 18:49
Impossible to put my cellphone contract on my name
I were at several MTN Branches several times.<br> I am VERY UPSET and DISSAPOINTED with MTN.<br> It is more than 3 months that I try to put my cellphone contract (which was on my fathers name) on my own name!!!<br> I gave them all the details, my fathers signatures, filled in all the forms and gave them all the forms that they needed twice already and still NOTHING!!!!<br> <br> This is very bad and upsetting and I will change to another service provider!!!
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
27 Feb 2015, 15:00Hello Chereseneeb,
Thank you for posting
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we are unable to retrieve any information with the details provided. To assist further we need the name of the store where the documents were submitted as well as the dates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for posting
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we are unable to retrieve any information with the details provided. To assist further we need the name of the store where the documents were submitted as well as the dates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
MTN South Africa's reply27 Feb 2015, 15:00
Official
Hello Chereseneeb,
Thank you for posting
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we are unable to retrieve any information with the details provided. To assist further we need the name of the store where the documents were submitted as well as the dates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Thank you for posting
We apologise for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that we are unable to retrieve any information with the details provided. To assist further we need the name of the store where the documents were submitted as well as the dates.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***