Impossible to perform SIM Swap

<p>I have been trying for 3 days now to perform a seemingly simple SIM swap. I went to MTN who were going to cell me the PAYG SIm card for R3.50. The first store would not accept my drivers license as a valid form of identification. The second stores systems were down. On the second day of trying I went back to the first store with my I.D. but they too couldn't provide me with a SIM because their systems were down. I eventually went to PEP where I bought a starter pack for 40 cents. (How can they be cheaper than the service provider?) </p> <p>I have been told that I have to perform the SIM swap myself in order to complete the process by dialing 173. I have been on hold since 9:45. </p> <p> </p> <p>I will be going to another service provider soon if this is not resolved within the next few hours.</p>