1 reviews | Active since May 2016
Impossible to get through to correct department
<p><span style="color: #555555; background-color: #ffffff;">How much longer must lo ger must I wait for the retention department to het back to me? I asked for early upgrade...my upgrade is due next month. I was told I would have a reply the following day....Im still waiting....nobody has a contact detail for me to get through to them....nothing.</span></p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we have requested that you must be urgently contacted for further assistance with your request.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that we have requested that you must be urgently contacted for further assistance with your request.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
I have still not heard a word from retentions! Pathetic service! Maybe time to move my contracts to another provider?!?!?! Just need to know if my ealry upgrade has been approved or not and the reference number?! Its only 16 days earlier! Come on mtn!!!!!
I have still not heard a word from retentions! Pathetic service! Maybe time to move my contracts to another provider?!?!?! Just need to know if my ealry upgrade has been approved or not and the reference number?! Its only 16 days earlier! Come on mtn!!!!!