MB
Martin B
1 reviews | Active since Dec 2010
07 May 2015, 19:19
Impossible to contact
I need my accounts to be closed and i cant get thru to 808... I am very disappointed in mtn as i have been a good client with 5 lines. I have never defualted a payment and this treatment is saddening
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Replies (1)
MTN South Africa's replyOfficial
18 May 2015, 13:07Hello Marujansen,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Our cancellations department has confirmed that you have been contacted and assisted with your cancellation.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Our cancellations department has confirmed that you have been contacted and assisted with your cancellation.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,
MTN South Africa's reply18 May 2015, 13:07
Official
Hello Marujansen,
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Our cancellations department has confirmed that you have been contacted and assisted with your cancellation.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Thank you for your post on Hello Peter. Please accept our apology for the delays in responding.
We are terribly sorry for the poor service delivery. Our management teams will be made aware of the levels of service you have experienced.
Our cancellations department has confirmed that you have been contacted and assisted with your cancellation.
We trust that you find the above in order.
Kind regards,
Caylin Julius
MTN Complaints Management Team
REQ:***
Best regards,