Impossible to cancel MTN contract in time!!

I have an Mtn contract which expires on 17 November 2015.<br> I have called Mtn on their national line prior in September 2015 in order to make sure that the contract will expire and not be continued on a month to month basis. I was informed that cannot be done. I have to call them in the last month of the contract.<br> When calling them in the last month of the contract, I was told that everything is fine and that the contract will not be extended.<br> When calling them today, to confirm the conversation of 2 weeks ago, I was informed that nothing was done, and that I will still be billed for an extra month.<br> <br> This is totally unacceptable to me. It seems to me Mtn is ******ing the customers, in order to force an extra month out of their 24 month contract and to make it virtually impossible to cancel a contract in time.<br> <br>