Impossible to cancel contracts

<p>I cancelled my modem contract after the contractural 2 year period, gave them the 1 month notice period and asked for the sim number to remain on my name a s a prepaid card. I have then received an email to confirm this change.</p> <p>The following month, R2846.00 was deducted via debit order for a service which is suposed to be on prepaid and which I am not currently using!!!!!</p> <p>I have send them another email but without receiving any answer. This is the same as *****ing from my pocket, totally unacceptable. I am probably going to have the same scenario this month end, and still no reply from them.</p> <p>RATHER STAY AWAY FROM SIGNING CONTRACTS WITH MTN</p>