Impossible To Cancel Contract - ********* Business Practice

Please see my previous Hello Peter review https://www.hellopeter.com/mtn/reviews/nobody-answers-the-call-centre- ********** still no reply.

I have been battling since last week to downgrade my monthly subscription to a prepaid number. My contract expired in May 2017. This is so that I can port my number to another provider.

I went in to a MTN store and they told me they can't help me. Does not matter what time of day I phone the MTN call centre they do not pick up. Seems this is ********* business business practice so that clients keep on paying a monthly subscription. I am currently paying for extra data every day as I do not want to buy a data bundle as I want to port my number asap.