JG
Judy G
1 reviews | Active since May 2015
01 Mar 2016, 11:01
Impossible to cancel a contract on 080
It is impossible to get through to the 080 number you are told to call to end your contract. <br> <br> I have been trying continuously since yesterday morning. <br> <br> This is utterly ridiculous. Please ask someone to call me to sort this out.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 Mar 2016, 15:49Hello Judyg,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephonic conversation the matter has been escalated. I will revert back to you with feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephonic conversation the matter has been escalated. I will revert back to you with feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
MTN South Africa's reply02 Mar 2016, 15:49
Official
Hello Judyg,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephonic conversation the matter has been escalated. I will revert back to you with feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
As per our telephonic conversation the matter has been escalated. I will revert back to you with feedback.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ:***