DF
Debbie F
1 reviews | Active since Jan 2010
05 Nov 2015, 08:32
Impossible to cancel a contract
I have three numbers on my account. I simple need to remove ONE of them as this person wants to migrate to Cell C. I have been sending emails, calling every number given to me (the last one was a fax number given to me from a call centre) with no luck. This has been going on for at least 2 weeks now. PLEASE can someone help me get a settlement amount for this number so that we can cancel it.
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Replies (1)
MTN South Africa's replyOfficial
05 Nov 2015, 16:16Hello DFarrell,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have emailed you the detailed early termination fees.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have emailed you the detailed early termination fees.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,
MTN South Africa's reply05 Nov 2015, 16:16
Official
Hello DFarrell,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have emailed you the detailed early termination fees.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. We have emailed you the detailed early termination fees.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng Rakoena
REQ:***
Best regards,