1 reviews | Active since Aug 2013
Impossible actions
<p>My service is being suspended at least 3 times a month even though it is paid... I must carry the cost of calling them and taking my slip to the MTN shop etc. This is unexceptable!!</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the suspension has been lifted. Kindly note that your account invoice date is the 20th day of every month and your payment type is cash not debit order, to avoid suspension please make sure that the payment for the full invoiced amount is made within 21 days after your bill (invoice) date.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the suspension has been lifted. Kindly note that your account invoice date is the 20th day of every month and your payment type is cash not debit order, to avoid suspension please make sure that the payment for the full invoiced amount is made within 21 days after your bill (invoice) date.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Best regards,