iMessages actication fail and rude support

<p>I’ve been trying to activate iMessages on a new iPhone after an upgrade. I did not change my contract just kept it going and paid new rate for new phone.</p> <p> </p> <p>iMessages activation keep failing. After several tweets I eventually get through to a working call centre and the operator tells me that I need a Rand value on my contract to activate the iMessages because they send a SMS and charge me for it. So the 500 sms's 200 minutes and 500mb data on the contract is not sufficient for that. </p> <p>(also note that this is the same contract that I have had and just kept going and I have never had to load airtime on my phone before to activate anything. I did not even know exactly how at first)</p> <p> </p> <p>I loaded R5 airtime. Activate iMessages again. Later noted that it failed again and the airtime balance is 20c. Loaded R5 airtime and activate it again. In this time I’m at home and made no calls and have my phone on the home WIFI so no data costs can occur. Checked this morning and it failed again. Checked the airtime and the balance is 40cents. So R4.80 just disappears every time I load airtime.</p> <p> </p> <p>Called the call centre and the operator tells me there is no airtime loaded so they can’t help me. I tell him that I have never had to do this before then he starts to argue with me and say it’s a new package so I am wrong as to what I had before. Very very rude and then denying arguing with me. I asked to speak to a supervisor and he put me on hold. After 25minute of being on hold they put the phone down.</p> <p> </p> <p>When I reply to peoples messages that have iMessages activated on their phone my messages does not deliver. I've had issues with clients in my business because of this. </p> <p>This company obviously does not care about customers and it’s all about the bottom line. But I guess we all knew that. </p>