FN
Feebs N
1 reviews | Active since May 2011
08 Mar 2016, 13:38
IMEI NOT IN MTN SYSTEM - BUT GOT HIM FROM MTN???
I upgrade my phone with MTN online, this is now the second time I have problems with my phone and the second time I have problems taking my phone in as my IMEI nr is not with MTN??? Now I am running from one shop to another and no one can assist me but I need to pay my contract every month on time??? I cant drive all the way to wherever they want to send me. MTN is suppose to make it convenience for their clients but in fact they make it so difficult for one. You guys made my mind up for me, I am going away from MTN. I will spread the word about my experience from MTN as far as I go, I never had any good service with MTN.
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Replies (1)
MTN South Africa's replyOfficial
08 Mar 2016, 23:06Hello Feebs,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested the consultant who captured the upgrade application to assist you with the relevant documentation with the IMEI number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested the consultant who captured the upgrade application to assist you with the relevant documentation with the IMEI number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply08 Mar 2016, 23:06
Official
Hello Feebs,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested the consultant who captured the upgrade application to assist you with the relevant documentation with the IMEI number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have requested the consultant who captured the upgrade application to assist you with the relevant documentation with the IMEI number.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***