1 reviews | Active since Sept 2012
IMCOMPETANCY
http://hellopeter.com/mtn/complaints/i-am-left-with-no-choice-***<br> <br> I REFER BACK TO MY PREVIOUS MESSAGE ON HELLOPETER WITH MTN <br> THE INCOMPETANCY HAS REACHED NEW LEVELS, THIS IS NOT ABOUT A HANDSET FFS<br> <br> More than a month and a half has passed now SINCE I DID MY SIM SWOP AND STILL WHAT I WAS PROMISED WAS NOT DELIVERED<br> I have now reached my end with MTN and will stop my debit for this current account till I get contacted by MTN<br> I have lost my patience with you guys totally and now left with no choice but for MTN to move this contract number to pre-paid AT NO COST TO ME AS YOU HAVE FAILED TO DELIVER ON WHAT WAS PROMISSED AND HOURS ON THE PHONE TO GET THIS MATTER RESOLVED HAS YIELDED NOTHING <br> I HAVE SPEND OVER 2 HOURS ON THE PHONE WITH THE CALL CENTRE OVER AND OVER BUT MY DATA PROMISED WAS NOT DELIVERED<br> <br> ENOUGH IS ENOUGH <br> TIME TO MOVE ON
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that the 1GB promo bundle has been loaded on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that the 1GB promo bundle has been loaded on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
