Im tired of MTN sending airtime & demanding money

Item: MTN South Africa
Rating: 2
Author: Meno G

Hello, I asked MTN to stop sending me airtime on my number because after that they start demanding money for that airtime and threaten to block the phone. Please sort it out, it's tiring. They are threatening to block it again tomorrow, if it's not sorted out today, I'm moving my number to Cell C later today before they block it tomorrow,*** that's my number. I asked that many many times to stop sending this airtime.

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

29 Jan 2016, 13:01

Hello Meno,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that we cancelled your contract and migrated your number to Prepaid.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards
Itumeleng
REQ:***

MTN South Africa's reply29 Jan 2016, 13:01

Official