EV
EMMANUEL V
1 reviews | Active since Jul 2014
03 Jul 2015, 07:14
im so over mtn
Incorrect billing again, this is going on since jan, no reply to emails, you can wait a whole lifetime for someone on the phones. got an sms to say thank you for purchasing an internet bundle, why would anyone in their right mind buy internet when you were just credited with mb for the month, your are *******, *******s
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MTN South Africa's replyOfficial
13 Jul 2015, 15:57Hello marcus1981,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are no data charges on your account. All the data charges have been discounted.
The billing query has been logged to investigate and revert to you with feedback and a way forward. The reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are no data charges on your account. All the data charges have been discounted.
The billing query has been logged to investigate and revert to you with feedback and a way forward. The reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,
MTN South Africa's reply13 Jul 2015, 15:57
Official
Hello marcus1981,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are no data charges on your account. All the data charges have been discounted.
The billing query has been logged to investigate and revert to you with feedback and a way forward. The reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that there are no data charges on your account. All the data charges have been discounted.
The billing query has been logged to investigate and revert to you with feedback and a way forward. The reference number is Request ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Best regards,