VM
VAINAH M
1 reviews | Active since Jan 2015
26 Sept 2015, 16:30
IM SO DISGUSTED
I am so disappointed and disgusted by this service Provider! They said they would resolve my issue with the over charging only to come back to me with a story and explanation that was suitable for them only to keep ripping me off! Now to add salt to injury they have not taken any payments for the past two months and now without warning my service has been suspended! Really MTN!!????!! NOW ON TOP OF RIPING OFF YOU ARE RUINING MY CREDIT RECORD? I need my services unsuspend and this damn Issue resolved without stories... It's been months of going back and forth
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Replies (1)
MTN South Africa's replyOfficial
28 Sept 2015, 07:42Hello vainahvee,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have checked on our systems using your ID number stated on your post and picked up 2 contract numbers and they are not suspended. Should you need more assistant please contact 808 (free on your contract phone).
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have checked on our systems using your ID number stated on your post and picked up 2 contract numbers and they are not suspended. Should you need more assistant please contact 808 (free on your contract phone).
Warm Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply28 Sept 2015, 07:42
Official
Hello vainahvee,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have checked on our systems using your ID number stated on your post and picked up 2 contract numbers and they are not suspended. Should you need more assistant please contact 808 (free on your contract phone).
Warm Regards
Nompumelelo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that I have checked on our systems using your ID number stated on your post and picked up 2 contract numbers and they are not suspended. Should you need more assistant please contact 808 (free on your contract phone).
Warm Regards
Nompumelelo
REQ:***
Best regards,