EO
Eben O
1 reviews | Active since Apr 2012
25 Feb 2015, 14:14
im being chared double for insurace on 1 handset
Mtn is realy gone pathetic now. Cant phone mtn, before I even reach an agent. I get disconected. I phone 173, they put me through to mtn sp, but says call canot be completed.try again later. I sent an email last week. No reply. Im paying double for handset insurance!!! I refuse to pay that. I only took one handset with mtn. Not 2. Fix this and sort out your conection problem.
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MTN South Africa's replyOfficial
04 Mar 2015, 13:57Hello Eben86,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you.
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you.
Kagiso
REQ:***
MTN South Africa's reply04 Mar 2015, 13:57
Official
Hello Eben86,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you.
Kagiso
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you.
Kagiso
REQ:***