I’m absolutely HORRIFIED!!

I’m absolutely fed up with your lack of customer service!

I went to MTN at Festival mall today and the lady who helped me was absolutely uninterested and rude! As she leaned back, slouched in her seat giving me a look of annoyance I was already uncomfortable, I then told her I’m looking to up grade my contract, she asked me “what do you want?” Uhhh isn’t it her job to help me? Eventually after me basically begging for any kind of help I gave up and said “ I think I should move this contract over to Telkom” to which her response was “ yes you must!”

Uhm what? What kind of a show is this? Does MTN even care about their customers?

I’m horrified and do not recommend MTN to anyone!!!