SB
Stephany B
1 reviews | Active since Jun 2018
26 Jun 2018, 15:01
Illiterate or not trained properly??
How is it possible to not be able to do a conference call or a 3 way call to get information from an account holder???
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Stephany B's updateReviewer Update
27 Jun 2018, 06:46Well i feel it is completely *********** that the call center agent cannot do a 3 way call/ conference call to confirm the privacy details with the account holder as requested.
wouldn't that just not displease a person?
SB
Stephany B's update27 Jun 2018, 06:46
Reviewer Update
Well i feel it is completely *********** that the call center agent cannot do a 3 way call/ conference call to confirm the privacy details with the account holder as requested.
wouldn't that just not displease a person?