1 reviews | Active since Jul 2016
*******ly debiting my account!
<p>For over 2 years now R98 has been debited off my account! I haven't been an MTN client for over 3 years. I have tried on numerous occassions to get assistance from the call centre and get passed from pillar to post!</p> <p>I have sent numerous emails, and all i get is an automated response saying someone will be in touch, but of course this never happens! If i could rate the MTN service as a minue 5 i would!!</p> <p>MTN you are *******ly debiting money off my account! Please contact me to resolve this urgently!!!!!</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management division for urgent attention. They will investigate and we will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management division for urgent attention. They will investigate and we will revert to you with feedback.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********