aW
alex W

1 reviews | Active since Jun 2014

10 Feb 2015, 15:45

*******ly debit non existing account & charging u

I also had issues with MTN and went in on numerous occasions to cancel debit order. This was eventually done until the time came for renewal of my both my contracts. I never furnished any banking details and continued paying via EFT, but despite this MTN continues to debit an ABSA account that was closed years ago ( i bank with FNB) and still want to charge me RD fees for an ******** Debit that I did not authorise. Then my line is cut and I have to pay reconnection fee even though I made EFT payment.<br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply23 Feb 2015, 16:17
Official
Hello alexkzn,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

As per the system your account is on payment type Cash. Your line is open for making outgoing and incoming calls.

regards
Thabelo
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