******* upgrades
<p>Mtn upgraded my phones without my consent and I have faced them affidavits from the police asking them to reverse and it was unsuccessful. Now they have blocked my phone's coz I have reversed the debit orders they were making on my account. Please assist in to putting this matter to rest I am really stressed now I need to use my phone i have a small baby and I need to check on her constantly. </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly email us certified copy of your ID and affidavit specifying that you did not open up a contract with MTN to *** will then log a request with our ***** department to investigate and resolve your problem accordingly.
warm regards
mike
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly email us certified copy of your ID and affidavit specifying that you did not open up a contract with MTN to *** will then log a request with our ***** department to investigate and resolve your problem accordingly.
warm regards
mike
Best regards,