******* UPGRADE AND ******* DEBIT/ PAYMENTS

<p>I launched a ***** case with MTN in September regarding an ******* upgrade against my account and to date the case is still pending. MTN is still billing me for the ********** transactions, I was told that in order for the account to be closed I’ll need to pay a balance outstanding of R 116, which I did, now I’m getting calls that there’s more money which I need to pay and for what exactly? When:</p> <p> The sim card was blocked</p> <p>The data which was sent to the sim cannot be used</p> <p>The air time for the ******* upgrade was never used</p> <p> What are you charging me for MTN, for the service which I never requested and which I reported to you as *****?</p> <p> </p> <p>I think even that the R116 which I was told to pay was unfairly charged.</p> <p> </p> <p>Please fix this query period.</p> <p> </p> <p> </p>