1 reviews | Active since Aug 2012
******* SIM Swap
I had my mtn number for almost 2 years and in the last month i received sms's from MTN asking to complete sim swap reply yes or no, and every time i typed NO and got a reply back saying that sim swap cancelled. I phoned MTN and they said they dont have my nr on their system, i must phone the Post Paid Company and Post Paid Company said no i must phone MTN, well on Thursday the sim swap on my phone was completed. <br> <br> I immediately phoned MTN and all of a sudden they had my nr on their system and said that there was indeed a sim swap but they need to investigate but no answers yet.<br> <br> QUESTION - who allowed and signed of this sim swap??? After i rep**** NO and received a answer back saying sim swap cancelled. I lost all of my saved data (lost 1.3g) all of my sms
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you on the 072 number the person do not know anybody with the name of Amori.
Please can you assist us with the cell number for the SIM swap done. *** is still with Vodacom.
Kind Regards,
Alice van der Merwe
***
Best regards,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have tried to call you on the 072 number the person do not know anybody with the name of Amori.
Please can you assist us with the cell number for the SIM swap done. *** is still with Vodacom.
Kind Regards,
Alice van der Merwe
***
Best regards,
