1 reviews | Active since Oct 2016
******* porting of my cellphone nr.
<p>My MTN cellphone nr was *******ly ported to Cell C without my consent. Since yesterday I've been calling and visiting MTN branches without any luck. Nobody wants to assist me or can help me. I've been a MTN customer for several years now,and now they cannot help me. It is the nr of my business. It is redicullous. The nr in question is ********** 404,it was ported *******ly.</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the request was sent to the other service provider and the port has been reversed, the number is now active on the MTN network. Please be advised that a port out request can be declined by responding with 1 on the SMS notification that we send to the number requesting the port.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We have noted that the request was sent to the other service provider and the port has been reversed, the number is now active on the MTN network. Please be advised that a port out request can be declined by responding with 1 on the SMS notification that we send to the number requesting the port.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***