******* DEDUCTION ON CANCELLED CONTRACT

On the 14th September, I send a request to cancel the contract to *** and they failed to cancel. I then called and cancel it again on the 1st October after deducting about R837 and received confirmation of cancellation. Today the 2nd November the same amount of R837 has been deducted again for the same line. I want MTN to refund me all the money's owed to me which they deducted *******ly for this MTN Contract cancellation - *** MTN Reference Number ***, ***, ***, MTN SP Ba***