cM
cindy M
1 reviews | Active since Apr 2015
04 Sept 2015, 07:34
******* deduction of monies from my account
I do not have a contract with MTN any longer, however they deducted R740.00 from my account after I notified them that the contract will not be renewed. They said my contract was cancelled and I received a refund of R150.00. When I viewed my bank statement yesterday MTN *******LY deducted R276.50 from my account.<br> <br> I did not give them permission to deduct monies from my account at all. PAY BACK MY MONEY AND DELETE MY BANK ACCOUNT DETAILS FROM YOUR SYSTEM !!!<br> <br> I have had enough of MTN and their shenanigans.....
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Sept 2015, 11:47Hello cindym2,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you. Please note that a refund request has been submitted for the amount to be refunded into your bank account.
Best regards
Mantoa
REQ:***
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you. Please note that a refund request has been submitted for the amount to be refunded into your bank account.
Best regards
Mantoa
REQ:***
MTN South Africa's reply04 Sept 2015, 11:47
Official
Hello cindym2,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you. Please note that a refund request has been submitted for the amount to be refunded into your bank account.
Best regards
Mantoa
REQ:***
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you. Please note that a refund request has been submitted for the amount to be refunded into your bank account.
Best regards
Mantoa
REQ:***