AZ
Adriaan Z
1 reviews | Active since Aug 2017
12 Feb 2018, 13:18
******* debited against my bank account
I'm being charged for a contract that was suspended 09/08/2017. The contract was suspended after receiving the wrong handset and the device returned.
Since then I've been *******ly charged on a month to month basis.
I've being trying to stop this debit order, but without any success.
Helpful (0)
Replies (2)0
Replies (2)AZ
Adriaan Z's updateReviewer Update
12 Feb 2018, 16:27Thank you for your response and stopping the debit order.
I've sent a mail to your email address that includes the proof that the device was returned to the MTN store.
Kind regards,
Adriaan Zeeman
AZ
Adriaan Z's update12 Feb 2018, 16:27
Reviewer Update
Thank you for your response and stopping the debit order.
I've sent a mail to your email address that includes the proof that the device was returned to the MTN store.
Kind regards,
Adriaan Zeeman
AZ
Adriaan Z's updateReviewer Update
09 Mar 2018, 13:5325 days ago I last had correspondence from MTN. This is not acceptable.
I'd like to know what is going on with the refund of the ******* debit against my account? When will the refund reflect in my bank account?
AZ
Adriaan Z's update09 Mar 2018, 13:53
Reviewer Update
25 days ago I last had correspondence from MTN. This is not acceptable.
I'd like to know what is going on with the refund of the ******* debit against my account? When will the refund reflect in my bank account?