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LN
Lindiwe N

1 reviews | Active since Jan 2011

13 Nov 2019, 11:34

******* collection of money of contract that was never upgraded and number blocked, ICASA AND DOJ is coming for you MTN!!!

MTN has never sent me phones as per my upgrade request months and months ago. Despite my numerous attempts to get MTN to give me my phones and promises from MTN representative, I have recieved horrific experience instead, i am done, i want out. I have never received anything, yet I have recieved text messages saying I owe MNT R719.99, for what I dont know. I am done begging MTN to do their jobs. The past two days my phone number is switched off, I cant make calls,even my banking apps are not working. PLEASE REMOVE ME from MTN database, I want to port the number in the 24 hours, open my number. You have lost customer. this is a final warning to MTN to open my number and cancel my contract, as it is ******* to colelct money from me. I will report this to ICASA and DOJ and a lawsuite is underway against MTN. If my number is not activvated againin the next 24 hours, i will proceed to taking legal action and report this matter with ICASA and Minister for Telecommunications.

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Replies (3)
LN
Lindiwe N's update14 Nov 2019, 05:56
Reviewer Update
no devices were delivered to me in October. i suggest mtn find out from thier service provider why the devices were not delivered. there is no way i signed up even afford R800 rand contract for cellphone...that is insane. i mean seriously. i confirmed in the last hello peter complaint against mtn that a contract i wanted was for R499 per month...nothing ever materialised. im done, im taking legal action against mtn this morning. this is rediculous and unprofessional. i am also reporting this to ambudsman , consumer rights , icasa and minister for telecommunication so thatmtn can be investigated. this is beyond belief, no one care to even investigate, i am just asked questions that dont make sensebecause clearly mtn does not know what happened to my initial contract renewal and 6 months delay there after.i refuse to pay mtn another cent....instead mtn will pay me fir pain and suffering as wellasface heavy fines with icasa and minister.
LN
Lindiwe N's update14 Nov 2019, 06:00
Reviewer Update
should mtn even try and debit my account or distroy my credit record, i will be waiting with my lawyers... i want to make sure mtn pays for putting me through unnecessary trauma. i have gathered all my evidence, i can even prove that no one at mtn know why it has taken 6 months for a good paying customer to recieve new devices...i mean thats unprofessional
LN
Lindiwe N's update14 Nov 2019, 06:04
Reviewer Update
i dont want a payment plan from mtn, i want contract cancelled so ican port my number to telkom. you need to ask dsv what they delivered, they shall let u know...sim card only. i called them and have telecon proof that they only recieved instruction to deliver a simcard without devices from mtn. you need to manage dsv